How to Do a Diagnose on 2012 BMW X5 Tailgate Not Opening Completely

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The Customer had a problem with the powered rear hatch on his 2012 BMW X5 not opening fully but closes just fine. Diagnose completed at A Plus Auto Ltd

When you open the rear tailgate, it will only open a couple of inches and will stop. You have to fully open it manually. However, closing just works fine. How to check and test the electrical system and diagnose the problem.
Testing the fuses and the tailgate control modules. Complete diagnosis from start to finish and what was the problem that was the cause for the BMW X5 tailgate not totally opening.

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